Longmont Power & Communications

Broadband Services

The passage of ballot question 2A restored the community's right to use City-owned infrastructure to provide broadband services either independently or in partnership with public or private sector providers. To provide an opportunity for City staff to understand more about the community's needs for services and possible uses of the network, Longmont Power & Communications developed a short survey for residents and businesses. The opportunity to complete the broadband public survey ended as of August 30, 2012 and final results are posted below.

Final Results: Broadband Services Public Survey

What kind of services would you like the City to offer?
1	Internet connectivity only	122	32%
2	Voice only	0	0%
3	Video/television service	4	1%
4	All of the above	246	65%
5	None of the above	6	2%
	Total	378	100%

What levels of speed/service are you looking for and what would you expect to pay?
1	I want to pay less than I’m paying now for same speed/service	162	39%
2	I want to pay the same for better speed/service	152	36%
3	I would pay more for ultra-high speed/service	107	25%
	Total	421	100%

Where should the City make services available?
1	City facilities and locations	7	2%
2	Local businesses	0	0%
3	Residences	53	12%
4	1 & 2	4	1%
5	All of the above	355	85%
	Total	419	100%

What kind of customer support would you require?
1	Standard business hours, M-F	155	37%
2	Standard business hours, 7 days a week	88	21%
3	Extended business hours, 7 days a week	76	18%
4	24/7	98	24%
	Total	417	100%

How would you want to be billed for this service?
1	Include on my City of Longmont utility bill	281	67%
2	Mail me a separate bill	24	6%
3	100% electronically	113	27%
	Total	418	100%

How soon would you like to see fiber-based broadband services available everywhere in Longmont?
1	Immediately	269	64%
2	Over the next two years	61	15%
3	Over the next five years	11	3%
4	Whenever the City can get it done	76	18%
	Total	417	100%

The City is currently actively pursuing grants that would facilitate broadband infrastructure development. In addition to this, how would you like to see the City pursue funding to make this service available?
1	Build infrastructure as broadband service generated revenue allows	145	35%
2	Access other funding sources within the City to accelerate infrastructure build out	266	65%
	Total	411	100%

Customers with further questions about Longmont Broadband Services or about leasing fiber extensions or collocation facilities should call LPC at 303-651-8383 during business hours.

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