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      Broadband Services  
Broadband Communications

The passage of ballot question 2A restored the community's right to use City-owned infrastructure to provide broadband services either independently or in partnership with public or private sector providers. To provide an opportunity for City staff to understand more about the community's needs for services and possible uses of the network, Longmont Power & Communications developed a short survey for residents and businesses. The opportunity to complete the broadband public survey ended as of August 30, 2012 and final results are posted below.


Final Results: Broadband Services Public Survey

 What kind of services would you like the City to offer?
1
 Internet connectivity only
122
32%
2
 Voice only
0
0%
3
 Video/television service
4
1%
4
 All of the above
246
65%
5
 None of the above
6
2%
Total 
378
100%
Survey 1
 

 What levels of speed/service are you looking for and what would you
 expect to pay?

1
 I want to pay less than I’m paying now for same 
 speed/service
162
39%
2
 I want to pay the same for better speed/service
152
36%
3
 I would pay more for ultra-high speed/service
107
25%
  Total 
421
100%
Survey 2
 
 Where should the City make services available?
1
 City facilities and locations
7
2%
2
 Local businesses
0
0%
3
 Residences
53
12%
4
 1 & 2
4
1%
5
 All of the above
355
85%
Total 
419
100%
Survey 3
 
 What kind of customer support would you require?
1
 Standard business hours, M-F
155
37%
2
 Standard business hours, 7 days a week
88
21%
3
 Extended business hours, 7 days a week
76
18%
4
 24/7
98
24%
  Total 
417
100%
Survey 4
 
 How would you want to be billed for this service?
1
 Include on my City of Longmont utility bill
281
67%
2
 Mail me a separate bill
24
6%
3
 100% electronically
113
27%
Total 
418
100%
Survey 5
 
 How soon would you like to see fiber-based broadband services
 available  everywhere in Longmont?
1
 Immediately
269
64%
2
 Over the next two years
61
15%
3
 Over the next five years
11
3%
4
 Whenever the City can get it done
76
18%
  Total 
417
100%
Survey 6
 
 The City is currently actively pursuing grants that would facilitate
 broadband infrastructure development. In addition to this, how would
 you like to see the City pursue funding to make this service available?
1
 Build infrastructure as broadband service generated  revenue allows
145 35%
2
 Access other funding sources within the City 
 to accelerate infrastructure build out
266 65%
  Total  411 100%
Survey 7

 

Customers with further questions about Longmont Broadband Services or about leasing fiber extensions or collocation facilities should call LPC at 303-651-8383 during business hours.

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