Electric power disturbances are a fact of life
Longmont Power & Communications (LPC) ranks among the nation’s best utilities in minimizing the frequency and duration of power outages. But despite best practices and regular investments in protective measures, electrical disturbances cannot be totally prevented.
In the modern world of sophisticated and sensitive electronic equipment, power interruptions are not only inconvenient and annoying, they can be very expensive. It is your responsibility to protect the equipment in your home or business, but LPC is here to help you. Call 303-651-8386 for advice from an expert.
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Frequently Asked Questions
Q. Why can’t utilities prevent all power disturbances?
A. Most power disturbances are unpredictable and beyond the utility’s ability to control at a reasonable expense. Weather, animals, vehicle accidents, underground digging and equipment failure are the main causes of power interruptions. LPC has invested heavily in protective equipment, underground lines and maintenance programs to minimize power outages, but there is a point of diminishing returns on each dollar spent. Utility expenses must be recovered through customer electric rates, so LPC must balance the cost of prevention with the need to keep rates affordable for everyone.
Q. Why don’t utilities reimburse customers for damages caused by a power outage?
A. Electricity is a critical resource for homes, businesses, schools and government. LPC tries to make it as affordable as possible for everyone. If utilities were liable for damages caused by power disturbances it would raise rates for everyone, possibly to the point it would be too expensive for many customers. Utility liability for power disturbances would also be an incentive for fraud, further increasing utility costs, and a disincentive for people to be responsible for their own equipment.
Q. What are the best ways to protect my equipment from power disturbances?
A. Assess your risk. What kind of electronic equipment do you have and how much do you stand to lose if that equipment is damaged by a power surge, sag, brief outage or an extended outage. The risk can be much more significant for a business than a home owner. Then call LPC at 303-651-8386 to talk to an expert about protective measures: How much protection do you need, where do you need it and how much will it cost? You should also ask for advice from a licensed electrician or, if you are a business, a qualified electrical engineering or operations professional.
LPC is a four-time honoree of the Reliable Public Power Provider (RP3) designation from the American Public Power Association. This national award recognizes outstanding utility performance in the areas of reliability, training, safety, and system improvements.