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For Immediate Release • June 21, 2012
Staff Contact: Rigo Leal, Public Information Officer,
303-651-8840
View the most recent Press Releases.
JUNE 21, 2012 – The Longmont utility billing division is warning customers about people fraudulently calling and knocking on doors asking for money to pay for overdue bills.
In one case a customer reported receiving a phone call from someone demanding money for overdue utility bills. The victims have been Spanish speaking customers who have received phone call demanding payment and instructing the customer to purchase a payment card at a local Wal-mart or Walgreens, to scratch the code number off the back and to relay that information to the caller on the other end of the line.
If a customer receives a call like this they should tell the caller to stop calling and to hang up the phone.
In another instance, a man posing as a City of Longmont employee knocked on a door claiming to represent the Longmont electric utility and demanding payment for overdue bills. The man threatens to cut off electric service if the resident does not pay immediately in cash.
Although City of Longmont employees do come to the door advising customers of a pending shut down of electric services due to non-payment, City of Longmont personnel always carry identification, wear shirts with City logos and always drive marked vehicles. If in doubt, call the Longmont utility billing division at 303-651-8664 or visit the payment window in person at the Longmont Civic Center located at 350 Kimbark St.
Before a Longmont clerk and meter technician come to a home, the customer will always receive a bill marked “past due” and a final notice and a pink tag advising of a pending shut off. Longmont personnel normally will accept cash at the door but only after the customer has been notified several times.
To report suspicious callers or strangers at the door call Longmont Police at 303-651-8501.
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