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Demo Area for the On-line Utility Billing Application

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Java Plug-in Warning

WHY IS THE PROGRAM ASKING TO INSTALL JAVA PLUG-IN 1.4.2 TECHNOLOGY ?

 

Below are several screenshots of the different areas you are able to view within this On-Line Inquiry.

This provides you with an opportunity to see what you are able to access in our new on-line system without logging in.


Below is the first tab entitled, "Account Info", which is the summary account information page.

Account Information Tab Screenshot

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The next tab entitled, "Payment History", provides information on your payment history for account you have logged in to (if you have multiple accounts with the city).

Payment History Tab Screenshot

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The third tab entitled, "Financial Info", provides monthly billing information for the account you are logged in to (if you have multiple accounts with the city).

Financial Information Tab Screenshot

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The fourth tab entitled, "Electric Usage" provides electric usage by month for the account you are logged in to (if you have multiple accounts with the city).

Electric Usage Tab Screenshot

The fifth tab entitled, "Water Usage", provides information about your monthly Water usage for the account you are logged in to (if you have multiple accounts with the city).

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Water Usage Screenshot

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The sixth tab entitled, "Online Statements", allows you to view your bill each month and gives you the option to print that bill for your records if you choose.

Online Statements Tab  Screenshot

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The seventh tab entitled, "Pay Bill", takes you to a payment screen where you can pay your current bill, past due bill or any other amount you choose with a debit or credit card.

Pay Bill Tab  Screenshot


WHY IS THE PROGRAM ASKING TO INSTALL JAVA PLUG-IN 1.4.2 TECHNOLOGY ?

To view a graph of your statement, click on the graph image in one of the billing sections to view the data.

In order to use this function, a certain version of the JAVA technology will need to be installed on your computer. Some older browser versions may not support this plug-in at all and you will prompted to upgrade the version of browser that you are using in order for this feature to work.

Should you decide to install the plug-in, accept the prompts as they appear on your computer:

  1. You will receive this warning first -

Sun Security Warning Screenshot

  1. Select "Yes" and continue
  2. The next screen you will see will ask you the setup type. Leave it on the "Typical" setting and click "NEXT".

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Java Runtime Screenshot

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  1. You should then see it installing the necessary files to your computer.

Java Progress Screenshot

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  1. When it has completed the installation, you will see "FINISHED".

Java Completion Screenshot

  1. You should now be able to view the chart in the browser window. Please wait a few minutes for the system to respond. If your chart does not appear in a couple seconds, close the browser window and reselect the Chart chart button feature again.

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