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Utility Billing, Finance and Support Services Department

Utility Billing is responsible for maintaining positive customer relations during connection, disconnection, billing and payment collections of utility services.

Utility services include electric, water, sewer, solid waste and storm drainage. Customer service representatives work with customers to provide service information, scheduling of service, solving billing problems and securing payments on accounts. The field customer service representative makes field calls to request payment on delinquent accounts and to disconnect service for non-payment when necessary.

Visit one of these links for more information:

• Frequently asked questions (updated)
• Account Access on-line | Log-in Now | View Demo Area
  (Pay your residential bill, connect/disconnect, transfer service)
• Connecting and disconnecting service
• Paying your Monthly Utility Bill by Credit or Debit Card
• How to sign up for Automatic Bill Paying
• Budget Billing
• Electronic Bill payment
• Causes for Utility Bill Variation
• Paperless Billing (Now available)
• Title Company Final Request Form PDF